FAQs

1. How long does delivery take?

Our standard delivery time is 3–7 business days within the USA.
Once your order ships, you will receive a tracking link by email.

2. How can I track my order?

After your order is processed, we send a tracking number to your email.
You can click the link anytime to check your live delivery status.

3. What if my product arrives damaged or not working?

No worries — we offer replacements for damaged or defective items.
Simply email us at hello@innodez.com with your order number and pictures.

4. Do your batteries come with a warranty?

Yes, selected products come with a manufacturer warranty (varies by product).
Warranty covers manufacturing defects, not misuse or improper installation.

5. Can I return a product if I changed my mind?

Yes, returns are accepted within 14 days as long as the product is:

  • Unused

  • Unopened

  • In original packaging

Return shipping is paid by the customer for change-of-mind returns.

6. Do you offer support for choosing the right battery?

Absolutely!
If you're unsure which battery fits your device or vehicle, contact us and our team will guide you to the right match.

📩 Email: hello@innodez.com
📞 Phone: (424) 414-0997